Social Media Policy

Tsukuba Dairy Products Co., Ltd.(”Tsukuba”) utilizes social media such as twitter, facebook, and Instagram as tools for communication and publicity on the Internet and as a help for customer inquiries.

In the social media accounts of Tsukuba, we will comply with the attitude, behavior, and basic manners set forth below, and the staff who operate will carry this out as their duties.

Definition of Social Media

Social media refers to services such as blogs, SNS (social network services), and other services where users transmit information or interact with each other using the Internet.

Awareness and Responsibility for information transmission on Social Media

  • We are aware that the transmission of information to the Internet can be accessed by a large number of unspecified users.
  • We fully understand that the transmission of information will have a significant impact not only on ourselves but also on the image of the Tsukuba as a whole.
  • When disseminating information, we will comply with laws and regulations and internal regulations established by Tsukuba.

Participation in Social Media

  • Don’t forget to listen to what the other person has to say.
  • Take responsibility for information transmistted and responses, and be careful not to cause misunderstanding.
  • Refrain from making statements that contain personal information.
  • Understand that once information has been made public, it cannot be completely deleted.
  • The anonymity of the transmitted information will not be maintained.
  • Do not transmit personal information or confidential information obtained in the course of business.

Notices and Requests to Users

  • Not all information transmitted by Tsukuba (employees) posted and disseminated on social media necessarily represent the official views of Tsukuba . Regarding the official announcement, we are transmitting information on the official website of Tsukuba and news releases. Please be aware of this.
  • Please note that the information on social media is current at the time of publication and is subject to change thereafter.
  • Information (contents) posted by customers and users may be quoted. Please be aware of that.
  • Please note that the way of interact (i.e., how/whether we respond, response times, etc.) differs depending on the account.